What Happens if my Storage Unit Gets Robbed?

While we maintain strong security measures at our locally owned and operated facility, we understand that missing items from your lock-up space can be quite disturbing. If you believe your unit has been robbed, we recommend following these steps immediately to handle the situation smoothly:

1. Call us immediately: Contact our team at (805) 583-0500. Please provide your unit number, a list of missing items, and the date of your last visit. We will investigate by checking our access logs and video footage.
2. File a police report: Contact local law enforcement to create an official record. This is essential for formal investigations and is required for filing insurance claims.
3. Secure your unit: Ensure your lock is secure and notify us of any suspicious activity you may have witnessed.

Although we provide individually alarmed units and computerized gate access to deter unauthorized entry, we highly encourage all tenants to have some form of self-storage unit insurance. You should contact your current renters or homeowners insurance provider, as many companies offer coverage that includes storage facilities. Please note that we do not sell or accept insurance at our location.

At our facility, Amazing Space Happens when you have peace of mind. We have served Simi Valley since 1985 with layered security features designed to protect your belongings and assist in a quick response should an incident occur.

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